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Managing the Encounter
- There is more to an encounter than taking someone’s blood pressure and other vital signs. Before you see a patient, you have to check his or file to learn the history of an injury or illness. In the bad old days of paper, you had to pay somebody to keep an eye on patients going in and out of your office to see who was up next.
- And somebody had to deliver the file. Your waiting patient had to wait a couple of minutes longer so you could paw through a folder to see what happened in previous visits.
- No more. Just as the computer has made it possible for corporations to do business with offices around the planet—keeping in constant touch—so too has the computer shrunk the size of your office and increased communications by a thousand fold. When people say computers increase production, this is what it’s all about: making things, fast, easy and clear.
- You want to know the order of your patients? Click the Tickler file and MDoffice will show you the log of your scheduled patients.
- You want to see the charts of the next patient on your list? Click on Charts. Enter your patient’s name and click again. MDoffice will give you the SOAP notes of all your patient’s previous visits, in order, complete, organized, and easy to read.
- No need to decipher the scrawl of your own handwriting. And no need to waste time by rehashing the last visit with your patient so you fully understand what happened.
- The charts will of course show the complaints, symptoms, treatment and medicines that you prescribed. In addition you can check the results of previous lab tests, and show you x-rays and even photos where necessary as in the case of slow healing injuries.
- You can literally fill in the encounter form as you talk to the patient. Since you’ve structured your MDoffice reporting chart to fit your specialty this chore truly is easy.
- And when you’re finished, you make sure you get fully paid by entering the correct clinical and billing codes. How do you do that? You click on the dropdown arrow by the Administration drawer. Choose the code you need: insurance, billing, accounting codes, charting. Click, click.
- In the end, it’s a click of the mouse here, keying a few words there. When you’re finished, your report of encounter will be complete, detailed, professional in appearance, and immediately available to everybody in your practice who has a need to see it.
- MDoffice automatically logs in all times, from when the patient entered your office to when he or she left, so the system can you know who is where, for what, and how long they have been waiting.
- When you get used to having information available with a click of the mouse, you’ll wonder how you ever did without MDoffice. Just as the computer has shrunk the planet and made possible the global economy, it’s efficiencies will likely give you time to see several more patients each day.
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